HINT: When we put the refund policy of A2 Hosting to test, we were happy and glad to report that we received a full refund to our hosting purchases (in spite of signing up with A2 Hosting’s cheapest plan).
A2 Hosting offers premium web hosting service at an affordable price but for some reason, it may not be everyone’s cup of tea. This is why you want to get rid of A2 Hosting as soon as you can and expect a full refund to the money that you spent while purchasing their web hosting plan.
A2 Hosting Money Back Guarantee
Luckily, A2 Hosting does provide you with a solid anytime risk-free money-back guarantee. Their money-back guarantee not just covers you fully for 30 days from the date of purchase/plan activation, but also an additional no-questions-asked refund policy where you can cancel their web hosting plan if you opted for their annual plan or more. You can do this anytime by just contacting A2 Hosting support team. Also remember, even if your A2 Hosting 30 days money back guarantee period has ended, you still have the ability to claim for a prorated refund for the remaining balance of your web hosting term. In this case, you won’t be entitled to A2 Hosting’s full refund but you still you can claim for the remaining amount. Now, that’s a cool refund policy! Isn’t it?
Get Up To 67% On A2 Hosting Plans
Whether you are an existing customer or you are just considering to sign up with A2 Hosting, read on to know how easy and fast it really is to cancel your hosting account with them and claim a refund.
NOTE: If you are looking for the best alternative to A2 Hosting, then SiteGround might serve the purpose! SiteGround offers similar premium cPanel hosting like A2 Hosting with superior customer service and speed. Also, SiteGround’s transparent pricing, efficient plan cancellation, and money refund process – makes it an ideal go-to option.
How To Cancel Your A2 Hosting Account? [Step-by-Step Process]
Cancellation process for A2 Hosting account is pretty simple! You don’t even have to talk to A2 Hosting support team to receive the refund for your hosting purchases.
Go to your A2 Hosting dashboard, hover over Services tab located on the top menu and then click on My Services option.
Now, you will be able to see all your A2 Hosting active subscriptions & hosting add-ons. Just find whichever subscription/hosting plan you need to cancel and then click on the Manage button.
This will open up a new page with the details for the plan/subscription you selected. And now all you need to do is to click on the Request Cancellation link located on the left under the Actions menu.
You will be taken to this page where you need to type some reason in the text box below. Remember, you don’t really have to go into detail or you even need to select a reason for canceling your A2 Hosting plan in that pop-up box.
If you need some more time so that you can transfer from A2 Hosting to elsewhere or you just feel that you might even change your mind and decide to stay with A2 Hosting itself, then you need to pay attention to the Cancellation Type field. So, you can select to immediately cancel your hosting account or you have an option to keep it running right till your A2 Hosting billing term expires.
If you are all set to go ahead, you can select the confirmation box and then click on the red-colored Request Cancellation button.
You will now be taken to a page which confirms that your plan cancellation request has been submitted to the A2 Hosting team after which an agent will review your account cancellation request and close your A2 Hosting account
NOTE: From here on, you may lose access to your account anytime.
If A2 Hosting team would have informed me in advance as to when exactly would my account get canceled and when I could most likely expect to receive my refund.
A2 Hosting team did send me an email which mentioned that my account cancellation will be processed within 1 to 3 business days, but they didn’t mention anything about my refund.
I reached out to A2 Hosting customer support to make sure everything was okay.
After almost 36 hours later, A2 Hosting team sent me an email notifying me that my hosting account cancellation had been processed.
I also got an email from A2 Hosting team with an attached invoice that confirmed that the refund for my account had been approved.
It took me about 5 days to get the refund from A2 Hosting to my account. I know this is a bit longer waiting period than usual.
Conclusion: A2 Hosting Easy & Automatic Cancellation Is Smooth, But Still Needs Some Improvement!
As per my experience, A2 Hosting’s refund policy is easy and automated but that one thing that is lacking is to be transparency when it comes to the customers and their money. Technically, A2 Hosting’s account cancellation method is pretty quick and also one of the easiest I have used so far.
However, the lack of info regarding the refund is a bit of an issue which if you just contact A2 Hosting support, they will let you know about the progress and what’s going on.
If you have already made up your mind to cancel A2 Hosting account and get a refund, then I would recommend you both SiteGround (premium reasonably priced host) and Kinsta (business class WordPress host) for transferring your site with free migration. Furthermore, both include 30 day money back guarantee and a swift cancellation and refund request process than A2 Hosting.
Try A2 Hosting Risk-Free With 30-Day MoneyBack Guarantee